The email entered into the Activation Page will need to be the same as your registered email with us. If you do not see the activated voucher code in your "My Profile" page, you may have used a different email to sign up with us.
In any case, you may continue to use the voucher code when your design is ready. Key in the code again during checkout and click “Redeem” to obtain the discounted price.
Note: Voucher codes activated before September 12, 2014 will only show up under your account after it has been redeemed.